Home / Technical Support Tiers
Structured monthly technical support scaled to your vessel and team. Essential Technical Desk, Fleet Support, or full Command Support — one standard across every tier.
Tier 01
For vessels requiring monthly technical review, PMS guidance and structured engineering support.
Consult
Tier 02
For active yachts, management companies and captains requiring recurring technical assistance, supplier follow-up and monthly reporting.
Consult
Tier 03
For complex yachts, refit periods, heavy defect lists, 500 GT+ operations or management companies needing senior technical capacity.
Consult
For yacht-management companies
For management companies and fleets requiring confidential subcontracted technical-management support, custom agreements are available through the NIS Fleet Technical Management Partner Program. Pricing is structured per yacht, per fleet segment or per project scope — and is discussed only after a confidential initial conversation.
Explore the Partner Program§ FAQ
Yes, at any time. Plans are month-to-month with a 30-day notice for downgrades and immediate effect for upgrades.
All plans include remote support. On-site attendance is included on a quarterly basis from Gold and at a custom cadence in Platinum.
Gold covers up to 3 yachts. For larger fleets, the Partner Program is the right structure — built for management companies.
No long-term lock-in. We work month to month — our retention is built on results, not contracts.
Find the right plan
Tell us about your yacht and your current support setup. We'll recommend the right tier (or build a custom one) within 24 hours.